SHIPPING + DELIVERY
We are pleased to offer shipping Australia-wide.
Each order is thoughtfully prepared and carefully packed. Please allow 3–7 business days for processing prior to dispatch. During seasonal or promotional periods, preparation times may be slightly extended.
Enjoy complimentary standard shipping on all orders over $99 AUD.
Once your order has been dispatched, you will receive a confirmation email with tracking details, allowing you to follow your parcel as it makes its way to you.
RETURNS + CARE
Your experience with us is deeply important.
Due to the nature of our products, we are unable to offer returns or exchanges. However, if your order arrives damaged or you have any concerns, we sincerely encourage you to reach out.
Please contact us at hello@lumiecollective.com.au, and we will personally work with you to ensure your experience reflects the care and quality we stand for.